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Workshops And Courses For |
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Customized courses will be developed and presented on request. Most courses are eligible for CME credits. MT101 2 days, 12 hours This course is required for the MTQuA Seal of Quality A comprehensive course for the medical travel facilitator or international patient manager, providing a complete overview of all aspects of the medical travel and tourism industry. Assessing and processing inquiries. Checklists. Preparing the patient. Managing patient medical and personal needs on site. Discharge and post-surgery care. Long-term follow-up. Covers financial options, medical limits, legal and insurance issues, culture shock, medical and business ethics, credentialing, accreditation, privacy, infection risk and control, unexpected occurrences, medical traveler’s bill of rights, duties and responsibilities of a medical traveler and more. How to evaluate a hospital remotely or on a visit. How to evaluate a physician. Case studies. Optional: insider's hospital tour, Q&A with international patients. MT102 (HC102) 1 day, 6.5 hours Marketing to providers, to employers/insurers, to consumers, to medical travel partners. Professional demeanor and correspondence. Medical communication and terminology. Business and medical ethics. Protecting brand and reputation. Avoiding HIPAA violations in your healthcare marketing. New FDA rules and regulations. Conditions for using patient information and testimonials in marketing initiatives. Online and internet marketing; website function; search engine optimization, social media strategies, email strategies. Traditional marketing: conferences, seminars, education and information opportunities. MT103 1 day, 6 hours Covers costs of services and procedures, developing other revenue streams. Commissions, discounts, fees. Insurance coverage. Legal limitations. Risk and liability issues. Finance strategies for patients. Collections. Financing and contract negotiations with providers and medical travel partners. Protecting brand and reputation. Creating and increasing value to patients. Physician and staff buy-in and satisfaction. MT201 (HC201) 1 day, 6.5 hours A detailed examination of care management for the international patient; may be specific to a medical destination country or region. Patient preparation. WHO and US Centers for Disease Control warnings. Customs and immigration laws. Medical recovery retreats and services. Review of JCI, Accreditation Canada, Trent Accreditation Scheme, ISO, ISQUA and other accreditation standards and procedures. Privacy and security considerations. Medical evacuation. Medical clearance. Patient forms (assessment, agreements, contracts, advance directive). Identifying the non-compliant patient and the high risk international patient. Risk assessment scoring. Expectations of the medical provider (facility and physician). Addiction precautions. Intensive care and critical care. Case studies. Optional: insider's hospital tour, Q&A with international patients. MT202 1 day, 6.5 hours An overview of healthcare and medical procedures including human anatomy and physiology. Measuring vital signs. Care of gastrointestinal system, etc. Introduction to dentistry. Introduction to dermatology. Technology and techniques of non-invasive skin treatments. Executive check ups. Holistic and wellness practices. Pain management. Case studies. MT203 1 day, 6 hours What the international patient manager or medical travel facilitator needs to know about medical travelers’ inquiries about general surgery, plastic surgery, orthopedic surgery, cardiac procedures, thoracic surgery, oncology, neurosurgery, experimental treatments (stem cell therapy, clinical trials), organ transplantation, chronic care, palliative care and more. Case studies. MT301 4-5 days, 30 hours, on site at a medical destination An intensive program combining content from the above courses with a hospital site visit, case studies and simulated international patient experience. About courses for healthcare executives, clinicians, staff About courses for entrepreneurs and T&E medical travel partners About courses for employers, associations and insurers Courses of interest to government and industry decision makers |
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