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IMG InterMed Global

Consulting services

Our consulting services assist hospitals and other providers to review and adapt daily routines, management policies and protocols, and to help management understand how international patients impact them.

Why we are unique

For almost 6 years, InterMed Global has represented and advocated for medical travellers on their medical journey.

We remove the obstacles facing most medical travellers. We allow them to engage completely and exclusively in the tasks of treatment, recovery and healing.

Our integrated international patient support services combine comprehensive medical travel planning with assured medical treatment of the highest quality, patient advocacy and continuity of care.

Our healthcare network offers international patients a medical team of leading surgeons, physicians, healthcare providers and patient care specialists, many of whom we have worked directly with for many years.

International patient expertise

Our team of specialists and experts have a combined total of more than 40 years of international patient experience in Asia and the Middle East, and even more years within the healthcare field in hospital management, policy-making and as medical judiciary.

Each medical travel agency or care management company has its own personality, its own standards and methods of operating. We help you to review the agents and facilitators with whom you want to work and find those that are the best match for you.

Professional sensitivities

Aside from the hospital management team and staff, doctors and nurses often need to be brought "on board". This requires a special sensitivity to their professional sensibilities that our experienced senior consultants bring.

Hospital policies review

Patient security, ethics, patient advocacy, contracts and insurance, crisis management, and management of sentinel events are significant areas in which we assist hospital management to have clear policies and standards as they relate to international patients and medical travellers.

Many international patients demand a right to privacy, to information, to full disclosure, to transparency and much more. We understand how these demands can affect institutional policies and protocols, and know what changes may need to be made.

Marketing programs InterMed

Global creates marketing programs that connect hospitals to providers, payers, and patients. We conduct informational seminars for prospective patients, physicians, employers and human resources managers that highlight specific medical destinations and present the experiences of actual international patients.

Continuity of care

Professional patient care managers and trained international medical concierges provide a seamless experience for the international patient that emphasizes safety and excellent medical outcomes. We encourage and support the involvement of the patient's hometown physician and continuing care team at all stages of the medical traveller's progress.

We help you establish a system and network of continuity that follows individual patients and reports back to you.